We spend a lot of time and effort behind the scenes putting together your special event, and in keeping your special date reserved we forego other potential bookings.
As such, we have the following cancellation guidelines -
Alternatively, we would love to reschedule a date with you! In doing so, your deposit is held and used to reserve an alternative date.
Can't have rainbows without a little rain! Unfortunately, the weather if out of our control and we are unable to refund booking fees due to the weather.
We encourage all of our clients to consider an alternate wet weather location in the event of wet or poor weather. We are able to transform any space into a beautiful picnic for your special event.
In the event of damage occurring to any of our stock in the way of food or drink stains to fabrics that require professional cleaning, you are liable to cover these costs.
In the event of breakage of our equipment or loss thereof during your event, these losses must be covered at full retail price.